To rent with ARACAR in Petaling Jaya, you’ll need a valid driving licence (Malaysian or foreign), a photo ID (MyKad or passport), and sometimes a credit or debit card in your name. Proof of address may also be requested for certain bookings.

Yes. ARACAR offers flexible rental periods—daily, weekly, or long-term monthly rentals. If you need a car for an extended period, feel free to talk to us  about special long-term rates.

Our rental prices in Petaling Jaya include the basic rental rate, standard insurance, and 24/7 roadside support. We are transparent; there are no hidden fees. Extra fees only apply for things like exceeding mileage limits (apply for 1 day rental), late returns, or additional services (delivery outside standard hours, etc.).

We offer a wide and varied fleet—from compact and economy cars, mid-sized sedans, to SUVs and MPVs—so you can pick a vehicle that fits your driving needs, parking situation, and budget in Petaling Jaya.

When booking, you choose a pick-up location (usually in PJ). At pick-up, you inspect the vehicle for any pre-existing damage, sign the rental agreement, and collect the keys. Upon return, refill fuel if required, return the car in the same condition, and at the agreed time. Late returns may incur extra charges.

Typically, vehicles are provided with a full tank (or specified fuel level), and you are expected to return them in the same condition. If not, there may be fuel charges.

ARACAR provides 24/7 emergency roadside support for rentals in Petaling Jaya. If your vehicle breaks down or you face any issue, just call our emergency number, and we’ll assist you.

Yes. Additional drivers are allowed (subject to requirements), and return location changes are possible depending on mutual agreement. Extra fees may apply. Please inform us in advance so arrangements can be made.

Generally, renters must be at least 21 years old with a valid driver’s licence and required documents. Drivers aged 21-22may be eligible with an extra daily surcharge (RM 20/day). We do not accept hires from drivers younger than 21 (18-20) due to insurance and liability restrictions.

You can easily check your MBPJ summonses and parking tickets through the MBPJ Online Services portal, using the Smart PJ apps. This includes both traffic / parking compounds and blacklist listings under MBPJ's jurisdiction. This helps ensure there are no surprises before renting or using a vehicle in Petaling Jaya.

• Scammers often ask you to transfer funds directly into personal or unverified accounts, or provide unofficial payment links. These methods are risky, untraceable, and offer no protective recourse if something goes wrong.

• ARACAR Rental, on the other hand, uses trusted payment gateways like Stripe and BillPlz:

  • Stripe is audited by a PCI-certified auditor and holds PCI Service Provider Level 1 certification—the highest standard globally. All card data is encrypted, tokenized, and securely transmitted, meaning Stripe handles and protects it, not us.

  • BillPlz is a Malaysian gateway designed for local businesses, processing over MYR 6 billion in transactions in 2023. It’s PCI-compliant and operates with enterprise-level security and high uptime.

  • With these systems, you receive official receipts instantly, and you have options to dispute or claim refunds through secure, regulated channels.

• You can independently confirm our legitimacy through Malaysia’s Ministry of Tourism, Arts and Culture (MOTAC). Visit the TOBTAB license-check page.

  • Simply search for A R A Time Travel & Tours Sdn. Bhd. and you’ll find our valid, official license. Since licensing is a rigorous process that scammers can’t replicate, this confirms we’re a fully-registered, legal, and credible company.