Booking a car is easy! Simply visit our website, choose your preferred rental dates and vehicle, and follow the secure online reservation process.

You'll need a valid driver's license, passport or ID, and a credit/debit card for the rental payment and security deposit.

Yes, we offer convenient car rental airport delivery and pick up services to make your travel experience seamless. Please specify your flight details during the booking process.

Plan your trip ahead of time to increase your chances of getting the car you want. Check our car rental deals early to find the best deal instead of last-minute scrambling. This way, you won't waste time looking for a rental company or figuring out their rules and fees when you arrive at Penang International Airport. It can save you a lot of stress.

We understand plans can change. ARA offers flexible modification and cancellation policies, you'll have to e-mail to us. Please refer to the Terms and Conditions on our website or contact our support team.

At ARA Car Rental, we believe in transparency. All applicable fees and charges will be clearly presented during the booking process. No hidden fees!

If you wish to extend your rental period, contact our customer support team as early as possible. Extensions are subject to availability and approval.

In the event of a breakdown or emergency, please contact our 24/7 customer support hotline immediately. We'll provide necessary assistance promptly.

Yes, we offer the flexibility to return the rental car at a different location. However, additional fees or restrictions may apply. Please select 'Return car at different location' checkbox at our homepage before you proceed to the checkout page. The system will quot you a price based on where you want to drop off the car.