To rent a car at Kuala Lumpur Airport, you'll typically need:

• A valid driver's license (an International Driving Permit may be required if your license isn't in Roman characters).

• If you're a citizen of an ASEAN member country, you can legally drive in Malaysia using your domestic driving license, without the need for an International Driving Permit (IDP). This is in accordance with the Agreement on the Recognition of Domestic Driving Licenses Issued by ASEAN Countries, signed on July 9, 1985, and upheld under Section 28 of Malaysia’s Road Transport Act 1987.

• A passport or national ID for identification.

• A credit card in your name for the security deposit.

Ensure all documents are current and match the details on your reservation.

Absolutely. Booking your car rental at Kuala Lumpur Airport ahead of time ensures vehicle availability and often secures better rates. Last-minute bookings upon arrival at the airport may result in limited options, higher prices and long awaiting time depend on the daily delivery schedule.

Most car rentals at Kuala Lumpur Airport operate on a "full-to-full" fuel policy. This means you receive the car with a full tank and should return it the same way to avoid additional charges. And some car rentals operate on a "level-to-level" fuel policy.

Yes. Most car rental companies at Kuala Lumpur Airport require drivers to be between 23 and 65 years old. Drivers outside this range may face additional fees or restrictions.

You may find average car rental cost at Kuala Lumpur airport at around RM100~RM200. The amount varies according to the model of car you choose, your total rental days and season.

Acquiring a car rental at Kuala Lumpur airport is easy. You can make a reservation online through our website or by contacting our customer service at +603-8322 6469 (office hour) / WhatsApp +60192446969.
Or you may e-mail us at : enquiry@aracarrental.com.my

Before leaving Kuala Lumpur Airport:

• Inspect the car together with our operation staff for any existing damage and they will document it with photos or videos.

• Ensure the fuel level is recorded.

• Familiarize yourself with the vehicle's controls, you may ask our operation staff for advice.

• Confirm the return location and time.

While our price has no hidden charges, potential additional charges may or can include:

• Excess fees due to new damage.

• A fuel surcharge will be imposed if the vehicle is returned with less fuel than provided at the beginning of the rental.

• Late return penalties.

• Cleaning fees if the car is returned excessively dirty or strong unpleasant odour.

Yes, we offer the flexibility to return the rental car at a different location. However, additional fees or restrictions may apply. Please select 'Return car at different location' checkbox at our homepage before you proceed to the checkout page. The system will quot you a price based on where you want to drop off the car.

Yes, we offer additional Add-On items such as child seats and GPS navigation systems. You can request these add-on during the booking process. But the final confirmation for these add-on items will only be finalized upon their availability. If there's none available (especially during peak season), we'll update your final invoice accordingly.

We understand that flight delays can happen. Thus it is very important to include your flight number during your booking process. Providing us with your flight information allows us to serve you better. Only reservation with provided flight number, will qualify for extra 12 hours validity from the scheduled time of pick-up for delayed flights. Else, your booking might end up being decline  by us due to 'no show'.

• Scammers often ask you to transfer funds directly into personal or unverified accounts, or provide unofficial payment links. These methods are risky, untraceable, and offer no protective recourse if something goes wrong.

• ARACAR Rental, on the other hand, uses trusted payment gateways like Stripe and BillPlz:

  • Stripe is audited by a PCI-certified auditor and holds PCI Service Provider Level 1 certification—the highest standard globally. All card data is encrypted, tokenized, and securely transmitted, meaning Stripe handles and protects it, not us.

  • BillPlz is a Malaysian gateway designed for local businesses, processing over MYR 6 billion in transactions in 2023. It’s PCI-compliant and operates with enterprise-level security and high uptime.

  • With these systems, you receive official receipts instantly, and you have options to dispute or claim refunds through secure, regulated channels.

• You can independently confirm our legitimacy through Malaysia’s Ministry of Tourism, Arts and Culture (MOTAC). Visit the TOBTAB license-check page.

  • Simply search for ARA Time Travel & Tours Sdn. Bhd. and you’ll find our valid, official license. Since licensing is a rigorous process that scammers can’t replicate, this confirms we’re a fully-registered, legal, and credible company.