Fleet & Operations Supervisor

Vacancy: Fleet & Operations Supervisor

Reports to: General Manager / Director

Join us as Fleet & Operations Supervisor: Lead our operations crew, oversee fleet maintenance & scheduling, and ensure on-time vehicle delivery for smooth & reliable rental experiences.

Key Responsibilities

• Plan and manage vehicle delivery & pick-up schedules to/from customer locations; minimize delays.
• Coordinate with booking/reservation team to forecast demand for peak periods or outstation service.
• Supervise and assign tasks to operations crew; ensure adequate staffing each shift; arrange part-time/temporary staff when needed.
• Ensure SOP compliance: pre-delivery and post-return inspections, customer handovers & returns.
• Manage fleet maintenance & regulatory compliance: hire-&-drive permit, liaise with APAD, PUSPAKOM & JPJ for permits, inspections, insurance, road tax.
• Oversee vehicle readiness: safety checks, cleanliness, fuel level, documentation/stickers.
• Monitor idle fleet; coordinate vehicle transfers among branches or locations.
• Review and verify vehicle checklist reports submitted by the operations crew.
• Prepare regular reports on vehicle use, downtime, maintenance issues, documentation expiries, and other KPIs.
• Handle damage claims reports; send overspeeding / violation reports to customers as per policy.
• Uphold safety, vehicle security & risk management; mentor operations crew and improve processes.

What We’re Looking For (Qualifications & Skills)

• Diploma in Automotive / Mechanical Engineering / Logistics / Operations Management or any technical field.
• Valid Malaysian driving licence, with at least 2 years’ clean driving record.
• Minimum 2-3 years’ relevant experience in fleet operations, maintenance coordination, or supervising operational staff.
• Basic mechanical, safety & regulatory knowledge (PUSPAKOM / JPJ / APAD).
• Strong planning, scheduling & organisational skills.
• Good communication and leadership abilities; able to lead a team.
• Proficient with Microsoft Office (Excel, Word); comfortable with data/report checking and metrics tracking.